Dignity Health Offers Free COVID-19 Virtual Care Tool:

  • The virtual visit is free of charge to anyone experiencing mild to moderate symptoms of COVID-19 using code "COVID19." Learn more.

Information about COVID-19 Testing

  • At this time, testing is limited in Los Angeles. We are working to expand testing as quickly as possible to provide this service to all Angelenos who need it. For the moment, these tests are strictly limited to residents of Los Angeles who are in the most high-risk categories and most vulnerable.

  • Individuals eligible for testing at this time include:

  • Those with symptoms who are 65 and older

  • Those with symptoms who have underlying chronic health conditions

  • Those who are subject to a mandatory 14 day quarantine period due to a confirmed COVID-19 exposure (with more than 7 days of quarantine remaining)

  • For more questions about testing, please visit our FAQ for answers to frequently asked questions:


Rent and Utilities:

  • Mayor Garcetti last week issued emergency moratoriums on evictions of residential and commercial tenants in the City of Los Angeles during the local emergency period if the tenant is able to show an inability to pay rent due to circumstances related to the COVID-19 pandemic. He has extended all previously issued emergency orders to April 19, 2020, including previously announced tenant protections.

  • Those protections were expanded with an order stating: “Residential tenants in the City of Los Angeles may not be evicted during the declared emergency in the City of Los Angeles if the eviction is a ‘no-fault eviction’ and any member of the household is ill, in isolation, or under quarantine. Under this Order, a ‘no-fault eviction’ means any eviction for which the notice to terminate tenancy is not based on an alleged fault of the tenant, including without limitation, eviction notices served under California Code of Civil Procedure sections 1161(1), 1161(5), or 1161c.”

  • The order also provides tenant protections against Ellis Act evictions, stating: “No party in the City of Los Angeles may remove occupied residential units from the rental market under the Ellis Act while this Order is in effect. Tenancies may not be terminated under the Ellis Act until 60 days after the expiration of this Order.”

  • “This Order applies to nonpayment eviction notices, no-fault eviction notices, and unlawful detainer actions based on such notices, served or filed on or after the date on which a local emergency was proclaimed. Nothing in this Order shall be construed to mean that the tenant will not still be obligated to pay lawfully charged rent.”

  • The Mayor also announced that an LADWP moratorium on water and power shutoffs will extend through the end of the local emergency period. Residents should pay their utility bills if they are able, but Angelenos should not be concerned about losing water and power as they cope with the effects of the crisis. Any customer experiencing financial hardship can request a payment plan online at

Food Resources:

  • California Association of Food Banks and its food bank members continue to work to ensure that our most vulnerable communities have consistent and safe access to nutritious food. Our food banks are putting solutions in place that will mitigate potential disruptions to their programs and services during this national emergency.
  • If you are in immediate need of food assistance, please call 2-1-1 to speak with someone about services in your area (lines are open 24 hours a day).
  • If your county does not currently have 2-1-1 service, please reach out to your local food bank using our Food Bank Finder:
  • In addition to food banks and pantries, government food programs are also available. To learn about food programs you may qualify for, please see About Food Programs:


Unemployment Claims:

Sick or Quarantined Claims:

  • If you’re unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a Disability Insurance (DI) claim:
  • DI provides short-term benefit payments to eligible workers who have a full or partial loss of wages due to a non-work-related illness, injury, or pregnancy. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week.

Caregiving Claims:

  • If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional), you can file a Paid Family Leave (PFL) claim:

  • PFL provides up to six weeks of benefit payments to eligible workers who have a full or partial loss of wages because they need time off work to care for a seriously ill family member or to bond with a new child. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

  • Telehealth and virtual appointments are acceptable for a physical examination, but medical certifications are still required.

School Closures Claims :

  • If your child’s school is closed, and you have to miss work to be there for them, you may be eligible for Unemployment Insurance benefits. Eligibility considerations include if you have no other care options and if you are unable to continue working your normal hours remotely. File an Unemployment Insurance claim and our EDD representatives will decide if you are eligible:

Self-Employed Claims:

  • If you are self-employed, you may have benefits available from EDD employment insurance programs that you or your employer may have paid into over the past 5 to 18 months. You may have contributions from a prior job, or you could have been misclassified as an independent contractor instead of an employee. Apply for the benefit program that best fits your situation and include details about your employment to help us process your claim.

  • Visit Coronavirus 2019 FAQs and Self-Employed/Independent Contractor to learn more.


  • In response to the Coronavirus COVID-19 pandemic, the Child Care Alliance of Los Angeles office will be closed to all visitors until further notice.  We will maintain a very small number of staff at the office so assistance by phone may be limited.  You may contact us on our main line at 888-922-4453 or 323-274-1380 and leave a message.  Someone will get back to you as soon as possible.

  • For ECE Workforce Registry questions or information, please use the ECE Workforce Registry helpdesk chat or email features and ECE Workforce Registry staff will respond as soon as possible. You may email them at or chat on or call at 888-922-4453.

  • For Quality Start Los Angeles program and contract questions or information please contact Ilyssa Foxx at .  All upcoming QSLA in-person events have been postponed until further notice.  However, many trainings and other events are being offered free-of-cost online.  For more information see the QSLA Facebook page or the QSLA website at