New York

You can follow updates from the City at nyc.gov/coronavirus, and from the State here. You can sign up for updates from the city by texting COVID to 692-692. (to get the updates en español, envíe el mensaje COVIDESP a 692-692). You can also call the New York State Department of Health’s Novel Corona Virus Hotline 24-hour hotline at 1-888-364-3065.

HEALTH AND MEDICAL ASSISTANCE:

Testing Resources

Testing is free to all eligible New Yorkers as ordered by a health care provider or by calling the NYS COVID-19 hotline at 1-888-364-3065.

If you go to a test site run by New York State, there is never any charge for your test.

To find a testing site near you, click here.

Drive-Through Testing

Drive-through sampling sites are a critical part of the Governor’s nation-leading program to test for COVID-19. These facilities reduce density and the potential for spread by keeping people who are sick or at risk of having contracted coronavirus out of healthcare facilities where they could infect other people.

The drive-through sites are prioritizing sampling for symptomatic individuals that are part of the highest risk population, those who have been in close contact with a positive case, and, as necessary, health care workers, nursing home employees and first responders on the front lines.

Testing is by appointment only. Residents who believe they have been in close contact with a case and have symptoms, and would like to be tested can be assessed by calling the COVID-19 hotline at 888-364-3065.

Contact Tracing

Contact Tracers work with people who have tested positive for COVID-19 to identify people they have had contact with and let them know they may have been exposed to the disease. For more information on the contact tracing program in NY, click here.

Health Insurance:

  • Medicaid is a program for low-income persons whose income and/or resources are below certain levels. Eligible populations include children, pregnant women, single individuals, families and individuals certified blind or certified disabled. In addition, persons with medical bills may be eligible for Medicaid even if their income and resources are above the allowable Medicaid income levels. Medicaid income and resource levels generally change on January 1 of each year. Only certified blind individuals, certified disabled individuals, and individuals over 65 have a resource test. Children and families may be eligible for Child Health Plus or Family Health Plus if they are not eligible for Medicaid. Visit ACCESS HRA to apply for Medicaid

FINANCIAL ASSISTANCE:

  • Visit ACCESS HRA to apply for cash assistance
  • Visit HRA Home Energy Assistance Program (HEAP) to apply for the Home Energy Assistance Program (HEAP) grant
  • Call New York Disaster Interfaith Services (NYDIS)at 212-669-6100, Monday - Friday, 9am - 5pm; emergency “life safety” financial assistance is available for under-resourced households.

FOOD RESOURCES NYC:

  • City Harvest recognized the practical purpose that surplus food could serve if directed to New Yorkers who needed it, filling the plates of the working mom who had trouble making ends meet at month’s end, the senior in the apartment upstairs living on a fixed income, or the family around the corner coping with a large and unexpected medical bill. Click here for more info: https://maps.nyc.gov/foodhelp/
  • Visit ACCESS HRA to apply for the Supplemental Nutrition Assistance Program (SNAP/food stamps)
  • NYC Department for the Aging provides home-delivered meals that are available for seniors ages 60 years and older who may have disabilities, access, or functional needs.
  • Foodbank NYC has an interactive map with providers who have switched to “grab and go” meals and pantry bags to minimize the risk of exposure.
  • HungerFree NYC publishes Neighborhood Guides to Food and Assistance”. These guides covers all neighborhoods in NYC by zip code and are available in multiple languages

UNEMPLOYMENT RESOURCES:

  • New York State is waiving the 7-day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. Visit the New York State Department of Labor website for more information: https://labor.ny.gov/unemploymentassistance.shtm
  • The Unemployment Benefits and Health Insurance FAQ provides guidance for those recently unemployed due to COVID-19. Click below to access: https://www1.nyc.gov/assets/em/downloads/pdf/coronavirus/covid-19-unemployment-health-insurance.pdf

  • ACCESSNYC is a portal for NYC residents to determine their eligibility for over 30 economic opportunity programs and benefits. It also includes a regularly updated list of COVID-19 response resources. Click for more information: https://access.nyc.gov/
  • Paid Sick Leave: Under the law, covered employees have the right to use safe and sick leave for the care and treatment of themselves or a family member. To learn more, visit the Paid Safe and Sick Leave page.

RENT AND PUBLIC ASSISTANCE:

Mortgages

The Department of Financial Services has issued a new directive to New York State mortgage servicers to provide 90-day mortgage relief to mortgage borrowers impacted by the novel coronavirus.

The directive includes:

  • Waiving mortgage payments based on financial hardship;
  • No negative reporting to credit bureaus;
  • Grace period for loan modification;
  • No late payment fees or online payment fees; and
  • Postponing or suspending foreclosures.

The Department of Financial Services has provided guidance to mortgage servicers regarding support for borrowers impacted by the Novel Coronavirus (COVID-19). For more info, click here.

Rent

New York is extending a moratorium on evictions for residential and commercial tenants. At this time, eviction proceedings have been suspended and no one can be evicted in New York State until at least August 20.

The state is also banning late payments or fees for missed rent payments during the eviction moratorium, and allowing renters facing financial hardship due to COVID-19 to use their security deposit as payment and repay their security deposit over time.

To read the Executive Order that includes these protections for renters and tenants, click here.

To find additional information and frequently asked questions for renters and tenants, click here.

New: COVID Rental Assistance Program

The COVID Rental Assistance Program will provide direct aid for tenants who lost income due to the COVID-19 pandemic. The program is funded through the Coronavirus Relief Fund, which is part of the Federal CARES Act. The program is administered by New York State Homes and Community Renewal and access to program applications will be available on Thursday, July 16.

To qualify for the program, applicants must meet all of the eligibility requirements:

  • Must be a renter with a primary residence in New York State.
  • Before March 1, 2020 and at the time of application, household income (including unemployment benefits) must be below 80 percent of the Area Median Income, adjusted for household size. Applicants can find the Area Median Income for their county, based on household size, on HCR's website here.
  • Before March 1, 2020 and at the time of application, the household must have been "rent burdened," which is defined as paying more than 30 percent of gross monthly income towards rent.
  • Applicants must have lost income during any period between April 1, 2020 and July 31, 2020.

The application period will be open for two weeks. Residents can apply any time during the two-week period.

HCR will prioritize households with greatest economic and social need, accounting for income, rent burden, percent of income lost and risk of homelessness. The rental assistance payment will cover the difference between the household's rent burden on March 1, 2020 and the increase in rent burden during the period the household is applying for assistance. Households can apply for up to four months in rental assistance for the months of April through July. The program is open to households that rent apartments, single-family homes, manufactured homes and manufactured home lots.

Households with at least one household member with U.S. Citizenship or eligible immigration status are qualified to receive the subsidy. Tenants currently receiving a Section 8 Housing Choice Voucher for housing costs or who reside in public housing are not eligible for RRP assistance. For more info, click here.

UTILITIES ASSISTANCE:

  • Access to Free Internet at Home: Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. Installation fees will be waived for new student households. To enroll, call Spectrum at 844-488-8395.
  • ConEd: Your service will not be shut off for non-payment. Waiving new late-payment fees. No fees for making payments with credit cards or debit cards. Most customers can arrange for payment extensions and agreements through My Account. Find more payment help: https://www.coned.com/en/about-us/media-center/news/coronavirus/updates

OTHER ASSISTANCE:

  • The Salvation Army: Text or Call The Salvation Army COVID-19 hotline for information on how to access The Salvation Army’s services near you: 347-395-3943. Visit The Salvation Army COVID-19 website for additional information.
  • The Catholic Charities Community Services is providing food resources and support for seniors. For more information please contact The Archdiocese of New York Helpline at 1-888-744-7900
  • For legal services for immigrants, please contact Immigrant and Refugee Services. Counties served include, Bronx, Dutchess, Kings (Brooklyn), NY (Manhattan), Orange, Queens, Richmond (Staten Island), Rockland, Sullivan, Ulster, and Westchester. For more information, email immigration.services@archny.org or call 212-419-3700.

NYC Department of Education: