Veronica Howard joined WOS as a Client Service Manager in September 2019 in Rochester, N.Y. She has over 25 years of professional and volunteer positions locally, nationally and internationally focusing on community development including serving as a United States Peace Corps Volunteer in West Africa. Veronica received her Bachelor's degree in English from the State University of New York College at Brockport. She earned her Master of Science degree in Applied Community and Economic Development from Illinois State University.